Privacy Policy

Last Updated: 1/10/2026

The Wild Studio ("we," "us," or "our") is committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy explains how we collect, use, share, and protect your information when you use our photography services, visit our website, or interact with our business.

Information We Collect

Client Information

When you book our photography services, we collect:

  • Contact Information: Full name, email address, phone number, mailing address
  • Event Details: Event type, date, location, schedule, photography preferences
  • Payment Information: Billing address, payment method, transaction history
  • Communication Records: Emails, messages, and call notes related to your photography services

Photography Content

We create and store:

  • Digital Images: Raw and edited photographs from your session or event
  • Video Content: Video recordings and edited video productions
  • Work Samples: Selected images for our portfolio (with your consent)

Face Recognition Data

When you use our face recognition feature to find your photos:

  • One-Time Processing: Your selfie is used only for a single face recognition session
  • No Permanent Storage: Your personal selfie is never saved to our servers or database
  • Private Access: Only you have access to your selfie during the recognition process
  • Temporary Processing: Face data exists only momentarily during the matching process
  • No Sharing: Your selfie is never shared with third parties or used for other purposes
  • Immediate Deletion: All face recognition data is automatically deleted after each session

Website and Authentication Data

When you use our website or client portal:

  • Google Authentication: Google user ID, name, and email address for secure login
  • Usage Data: IP address, browser type, device information, pages visited
  • Cookies: To enhance your experience and remember your preferences

How We Use Your Information

We use your information to:

  • Provide Photography Services: Schedule sessions, coordinate events, deliver final images
  • Face Recognition: Help you find your photos using one-time facial matching (selfie never saved)
  • Process Payments: Handle billing, send invoices, process refunds
  • Client Communication: Send booking confirmations, updates, and deliverables
  • Portfolio and Marketing: Display selected work (with explicit consent), create promotional materials
  • Improve Services: Analyze feedback, enhance customer experience, develop new offerings
  • Legal Compliance: Maintain records, fulfill contractual obligations, protect legal rights
  • Website Security: Authenticate users, prevent fraud, maintain system integrity

Face Recognition Privacy & Security

Our face recognition feature is designed with your privacy as the top priority. We understand the sensitivity of facial recognition technology and have implemented strict privacy protections:

How It Works

  • Upload Selfie: You upload a selfie to find your photos in the gallery
  • Temporary Processing: The selfie is processed momentarily to create a face signature
  • Photo Matching: The signature is matched against photos to find your images
  • Immediate Deletion: The selfie and signature are immediately deleted after matching

Privacy Guarantees

  • NEVER SAVED: Your selfie is never permanently stored on our servers
  • ONE-TIME USE: Used only for your current face recognition session
  • NO DATABASE STORAGE: Face data is not stored in any database
  • NO THIRD-PARTY SHARING: Your selfie is never shared with anyone
  • NO TRAINING DATA: Your photos are never used to train AI models
  • COMPLETE CONTROL: Only you can initiate face recognition for your photos

Technical Implementation

  • Client-Side Processing: Face recognition happens securely in your browser session
  • Memory-Only Storage: Face data exists only in temporary memory during processing
  • Automatic Cleanup: All face recognition data is automatically deleted when you close the browser or finish the session
  • No Persistent Storage: No face recognition data is written to disk or databases

Your Control

  • Voluntary Use: Face recognition is completely optional
  • Session-Based: Each use is a separate, isolated session
  • Instant Deletion: Face data is gone the moment your session ends
  • No Long-Term Impact: Using face recognition has no effect on your privacy or data

Data Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your information only in these limited circumstances:

Face Recognition Data

IMPORTANT: Your face recognition data is NEVER shared with anyone:

  • Your selfie is never shared with third parties
  • Face recognition data is never sold or licensed
  • No government agencies have access to your face data
  • No advertising companies receive your facial information
  • Face data is never used for marketing or profiling

Google OAuth Integration

When you authenticate with Google, we receive your Google user ID, name, and email address. This information is:

  • Used solely for authentication and account access
  • Stored securely in our encrypted database
  • Never shared with third parties for advertising purposes
  • Never sold to data brokers or marketing companies

Service Providers

We work with trusted third-party providers who help us deliver our services:

  • Payment Processors: Stripe, PayPal for secure payment processing
  • Cloud Storage: AWS, Google Cloud for secure image backup and delivery
  • Email Services: Mailchimp, SendGrid for client communications
  • Website Hosting: Vercel, AWS for website and application hosting

These providers have access only to information necessary for their services and are contractually obligated to protect your data.

Legal and Business Requirements

We may disclose information when:

  • Required by law, court order, or government request
  • Necessary to protect our rights, property, or safety
  • In connection with a business merger, acquisition, or sale
  • To prevent fraud or comply with legal investigations

Photography Rights and Usage

Client Rights

As our client, you have:

  • Personal Use Rights: Full rights to use your photographs for personal, non-commercial purposes
  • Print Rights: Permission to print photos for personal display and sharing
  • Social Media: Rights to share images on personal social media accounts with proper credit
  • Original Files: Access to high-resolution digital files as specified in your contract

Studio Rights

We retain certain rights to the photographs we create:

  • Portfolio Use: Right to display selected images in our portfolio and marketing materials (with client consent)
  • Artistic Rights: Right to use images for artistic and competitive purposes
  • Copyright: We retain copyright ownership of the images we create

Image Storage and Security

Your photographs are valuable assets. We implement multiple layers of protection:

  • Encrypted Storage: All images stored on encrypted cloud servers
  • Backup Systems: Automated daily backups to multiple geographic locations
  • Access Controls: Strict authentication and authorization protocols
  • Retention Policy: Images retained according to your contract terms

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: Data encrypted at rest and in transit using SSL/TLS
  • Access Controls: Limited access to authorized personnel only
  • Regular Audits: Periodic security assessments and vulnerability testing
  • Employee Training: Staff trained on privacy and security best practices
  • Secure Facilities: Physical security for our office and equipment

Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your information (subject to legal and contractual obligations)
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications
  • Consent Withdrawal: Withdraw consent for specific data uses

To exercise these rights, contact us using the information below.

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience:

  • Essential Cookies: Required for website functionality and authentication
  • Analytics Cookies: Help us understand how visitors use our website
  • Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the updated policy on our website
  • Sending email notifications to active clients
  • Updating the "Last Updated" date at the top of this policy

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

The Wild Studio
Email: khanhtranproduction@gmail.com
Email: thewildstudio.nt@gmail.com
Phone: (832) 992-7879
Website: www.thewildstudio.com

This Privacy Policy is a legal agreement between you and The Wild Studio. By using our services or website, you agree to the collection and use of information as described in this policy.